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Click the "My Account / Order Status" link to check your orders status.
Click the "My Account / Order Status" link to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Click the "My Account / Order Status" link to track your order.
Click the "My Account / Order Status" link to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered," please contact customer service for assistance.
Click the "My Account / Order Status" link to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
Click the "My Account / Order Status" link to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered," please contact customer service for assistance.
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
Click the "My Account / Order Status" link to edit your account information.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Click the "My Account / Order Status" link. Under the login box, you'll see a link that says "Forgot your password? Click here." That link will send an email to you with your password.
Please click here for more information on returning an item.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Please see our Terms & Conditions for complete details regarding our return policy.
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
Please see our Terms & Conditions for complete details regarding our return policy.
- Please visit: USPS Tracking
Please note that all USPS International First Class Mail does not provide tracking numbers for international packages but do provide a customs form number which we provide to you when we email you that the order has been shipped.
- Shipping an item depends on the availability of the sunglass you order and the amount of volume we do on a given day. We usually ship between 2-5 days. Your sunglass may take a little longer if it has to come from abroad. Special orders will be noted on the items site specifying it is a special order.
- As it is in our best interest to ship out an item as quick as possible, sometimes it may take longer to receive your item due to Backorder status due to the popularity of the item you ordered and waiting for it to get back into stock. Also, some of the items that ARE in stock, come directly from Italy and that takes a little longer to ship to you.
- We guarantee authenticity of all our products (sunglasses). We stand behind the brands we sell and guarantee their authenticity.
- The B15 is a brown lens and the G15 is a grey/green lens. Both lenses allow 15% light through the lens. It also blocks the UV reds and UVB rays.
- Currently, we are only servicing our customers by email (customersupport@shadesdaddy.com) and by our live chat option. You can find the live chat option on the lower right side of our website, which is an Icon that says "Live Chat." Please allow 24-48 hours (1-2 business days) to respond to an email inquiry.
- Polarized lenses are used in sunglasses to reduce glare from reflective surfaces such as the surface of a lake or the hood of a car. They accomplish this through a process called polarization, much like a venetian blind controls sunlight through a window.
Colors are applied to sunglass lenses to help absorb light as it passes through them. The color you choose is a matter of personal taste, but there are a few important color-related benefits to consider.
It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low and save you money.
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
You only have to pay sales tax if you are located in the same state as our warehouse.
Click the "My Account / Order Status" link to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for assistance.
**PLEASE NOTE: ON ALL INTERNATIONAL ORDERS, BECAUSE WE CHARGE ALL ORDERS IN U.S. DOLLARS, THERE MAY BE A DISCREPANCY IN THE EXCHANGE RATE YOU SEE IN YOUR BILL. PLEASE NOTE WE ARE ONLY RESPONSIBLE FOR THE EXACT FUNDS THAT COME IN AND OUT OF OUR ACCOUNT AND HAVE NO CONTROL OVER EXCHANGE RATES.
Click the "My Account / Order Status" link to print invoices.
Credits usually take 7-10 business days from the time we receive your item(s).
Your credit card will be charged as soon you place your order. If item is in Backorder, we will notify you by email within 24-36 business hours.
Please click here for our company contact information.
